Convoy’s DNA is focused on delivering world-leading value-for-money Consumer Electronics brands through a high-calibre, knowledgeable reseller network that is dedicated to meeting consumers’ needs. We employ passionate people to fulfil Convoy’s goals of providing industry-best service, information, expertise and support to our valued resellers and their customers. We strive to give our customers reason to view us as the best supplier in the C E field.
Established in 1965, Convoy has offices in Sydney, Melbourne, Brisbane, Adelaide and Perth with dedicated and professional Area Managers providing up to date product and sales service to an extensive dealer network. Providing excellent after sales service is a vital part of the Convoy business through an established Australia-wide network of Authorised Service Centres to assist consumers in the event of any unforeseen problem.
"However, providing high quality audio products and after sales service is only part of our business” says Convoy's Managing Director, Geoff Matthews. “We understand the importance of being well informed when deciding to invest in Brands such as ours so we developed a comprehensive website for the Consumer and Dealer as well as employed a dedicated team of Trainers to provide the necessary technical product training to our Dealer network.” ehifi.com.au is the vehicle Convoy International uses to convey important information to their large Dealer network and general public on the latest developments of high end, quality audio/video and entertainment industry to Australia . Information on products, their specifications, the Brands, Breaking News, Product Reviews and Awards and Dealer & Service Centres locality guides are just some of the areas of information that Dealers and Australian consumers use and rely on. Subscribers to Convoy's free ‘e-HiFi newsletter' receive news of upcoming products and the latest news first.